Privacy Policy

1. Introduction

YahooSoja Social Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

---

2. Information We Collect

2.1 Information You Provide

• Account information such as your name, email address, and password.
• Payment information processed through secure third-party payment providers.
• Support requests, messages, and other information you voluntarily provide to us.

2.2 Automatically Collected Information

• Usage data, including how you use virtual numbers, OTP services, the Digital Marketplace, and SMM services.
• Device information such as IP address, browser type, and operating system.
• Cookies and similar technologies.
• Log data such as access times and actions performed within your account.

---

3. How We Use Your Information

We may use the information we collect to:

• Provide, maintain, and improve our services.
• Manage your account and provide customer support.
• Process transactions and wallet payments.
• Deliver virtual numbers, OTP services, Marketplace products, and SMM services.
• Send transactional emails, account notifications, and service-related communications.
• Monitor and analyze usage patterns and trends.
• Detect, prevent, and address fraud, abuse, security issues, and technical problems.
• Comply with applicable legal and regulatory obligations.
• Protect the rights, property, and safety of our users and our service.

---

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information only when reasonably necessary in the following circumstances:

• Service Providers: With trusted third-party providers that help us operate our services, such as payment processors, SMS infrastructure, hosting providers, and SMM service providers.
• Legal Requirements: When required by applicable law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, restructuring, or sale of some or all of our assets.
• With Your Consent: When you have explicitly authorized us to share your information.

---

5. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

---

6. Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal data.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal data where legally permitted.
• Portability: Request a copy of your data in a portable format where applicable.
• Objection: Object to certain types of processing where permitted by law.
• Restriction: Request restriction of certain processing activities.

To exercise any applicable privacy rights, please contact us at support@yahoosojasocialhub.com .

---

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to maintain sessions, remember preferences, improve functionality, and understand how our services are used.

You can configure your browser to refuse cookies or notify you when cookies are being sent. Some features of the service may not function properly if certain cookies are disabled.

---

8. Third-Party Services

Our services may rely on or contain links to third-party websites, platforms, payment providers, SMS providers, or other services. These third parties may have their own privacy policies and terms.

We are not responsible for the privacy practices or content of third-party services. We encourage you to review their privacy policies before providing them with personal information.

---

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

---

10. International Data Transfers

Your information may be processed or stored on servers located outside your state, province, country, or other governmental jurisdiction. Data protection laws in those locations may differ from those in your jurisdiction.

---

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will update the "Last updated" date displayed on this page. We encourage you to review this page periodically for updates.

---

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, you can contact us through our official support channels.

• Email: support@yahoosojasocialhub.com
• WhatsApp: +234 802 074 8630
• Telegram: YahooSoja Social Hub
• Website: https://yahoosojasocialhub.com/
• Support Hours: 24 Hours / 7 Days